Privacy Policy

Effective Date: February 2026

At Mann Electronics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, place an order, or engage our services.

1. Information We Collect

We collect personal information in two ways:

  • Information you provide: When you make a purchase, request a quote, or contact us, we may collect your name, email address, billing address, delivery address, and other contact details you provide.

  • Information collected automatically: We may also collect technical data such as your IP address, browser type, operating system, device information, and usage data when you visit our website.

2. Payment Processing

We do not store your debit or credit card details on our servers. All payments are processed by our third-party payment providers, such as Stripe or PayPal. These providers are PCI-DSS compliant and process payment information only to complete the transaction and fulfil your order. We receive only the information required to confirm payment and complete your purchase. We encourage you to review the privacy policy of the payment provider you select at checkout.

3. Website Security & Performance (Cloudflare)

To protect our website from cyber-attacks, spam, and abuse, we use Cloudflare. Cloudflare may collect and process technical data, such as your IP address and device identifiers, to help determine whether traffic is legitimate and to support website security and performance. This processing is necessary for our legitimate interests in maintaining a secure website and preventing misuse.

4. How We Use Your Information

We use personal information for the following purposes:

  • Fulfil Orders: To process payments, arrange delivery, and supply products or services to you.

  • Customer Support: To respond to enquiries, provide order updates, and manage any support requests.

  • Security and Fraud Prevention: To prevent fraudulent transactions, maintain the security of our website, and protect our business and customers.

  • Legal and Accounting: To comply with legal, tax, and accounting obligations.

  • Marketing: To send you marketing communications only where you have expressly consented to receive them.

We do not sell your personal information to third parties.

5. Lawful Basis for Processing

We process personal data under one or more lawful bases, including:

  • Contract: where processing is necessary to fulfil an order or provide a service you have requested.

  • Legal obligation: where we must retain records or comply with tax, accounting, or other legal requirements.

  • Legitimate interests: where it is reasonably necessary for fraud prevention, website security, order management, and business administration.

  • Consent: where you have expressly agreed to receive marketing communications or other optional processing that requires consent.

6. Cookies

We use cookies to help operate our website and improve the shopping experience. Cookies may be used to:

  • Keep track of items in your shopping basket.

  • Analyse site traffic and performance.

  • Remember your preferences for future visits.

Some cookies are strictly necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent. You can manage or disable cookies through your browser settings, although this may affect your ability to use certain features of the website or complete a purchase.

7. Data Retention and Security

We retain personal information only for as long as necessary for the purposes for which it was collected, including legal, tax, accounting, and operational requirements. We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Sharing Your Data

We may share your personal information with trusted third-party service providers where necessary to operate our business and fulfil our obligations to you. This may include payment processors, delivery partners, cloud hosting or security providers, website service providers, and professional advisers. These providers are required to process personal data only in accordance with our instructions and applicable data protection laws.

9. Your Rights (UK GDPR)

As a UK customer, or where applicable under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.

  • Request the correction of any inaccurate or incomplete data.

  • Request the erasure of your personal data in certain circumstances.

  • Object to or restrict processing in certain situations.

  • Withdraw consent for marketing communications at any time.

  • Request the transfer of your personal data in a portable format where applicable.

To exercise any of these rights, please contact us using the contact details on our website. We will respond to valid requests in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page.